Privacy Policy

Effective Date: 01/01/2024

Welcome to Yardsmith ("Company", "we", "us", "our"). We understand that your privacy is of utmost importance to you and we are committed to protecting it. This Privacy Policy discloses our practices regarding the collection, use, and disclosure of your information through the use of our platform. This Privacy Policy applies to our services globally and is designed to comply with all major privacy laws and regulations from around the world including the European Union (EU), the United Kingdom (UK), and the United States (US), as well as General Data Protection Regulations (GDPR).

INFORMATION WE COLLECT AND HOW WE USE IT

We collect and use several types of information from and about you, including:

1.1. Personal Data:

Personal Data refers to any information relating to an identified or identifiable natural person. This may include but is not limited to:

Contact Information such as name, email address, telephone number, postal address.
Information that you provide by filling in forms on our platform, records, and copies of your correspondence with us, your responses to surveys, and details of transactions you carry out through our platform.
Demographic Information such as preferences and interests.
Technical Information such as internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our platform.

1.2. Usage Data:

We may automatically collect certain data about how you use our platform and interact with us. This includes information about your device and internet connection, including your IP address, operating system, browser type, and how you interact with our platform. This Usage Data may include the pages you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information, and any phone number used to call our customer service number.

1.3. Cookies and Other Tracking Technologies:

We use various technologies to collect and store information when you interact with our services, and this may include using cookies or similar technologies to identify your browser or device. Cookies are small data files stored on your hard drive or in device memory that help us improve our services and your experience, see which areas and features of our services are popular, and count visits. Web beacons (also known as "pixel tags" or "clear GIFs") are electronic images that may be used in our services or emails and help deliver cookies, count visits, understand usage and campaign effectiveness, and determine whether an email has been opened and acted upon.
We use the collected data for various purposes including:

To provide and maintain our Service.
To notify you about changes to our Service.
To provide customer support.
To gather analysis or valuable information so that we can improve our Service.
To detect, prevent and address technical issues.
To fulfil any other purpose for which you provide it.

2. HOW WE USE YOUR INFORMATION

We use information that we collect about you or that you provide to us, including any personal information:

To present our platform and its contents to you.
To provide you with information, products, or services that you request from us.
To fulfil any other purpose for which you provide it.
To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
To notify you about changes to our platform or any products or services we offer or provide through it.
To allow you to participate in interactive features on our platform.
To use data analytics to improve our platform, products/services, marketing, customer relationships, and experiences.
To make suggestions and recommendations to you about goods or services that may be of interest to you.
To provide you with targeted advertising, where we may use your Personal Data to form a view on what we think you may want or need, or what may be of interest to you. You will receive marketing communications from us if you have requested information from us or purchased goods or services from us and you have not opted out of receiving that marketing.

3. DISCLOSURE OF YOUR INFORMATION

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. We may disclose personal information that we collect, or you provide as described in this privacy policy:

Third-Party Advertisers: We may use third-party advertising companies to serve ads when you visit the platform. These companies may use information about your visits to this and other websites that are contained in web cookies and other tracking technologies in order to provide advertisements about goods and services of interest to you.
Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honour this privacy policy. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us.
Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.
To contractors, service providers, and other third parties we use to support our business.
To fulfil the purpose for which you provide it.
For any other purpose disclosed by us when you provide the information.
With your consent.
For legal obligations and law enforcement.
To protect the rights, property, or safety of Yardsmith, our customers, or others.

4. TRANSFER OF DATA

Your information, including Personal Data, may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

5. CHOICES ABOUT HOW WE USE AND DISCLOSE YOUR INFORMATION

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with control over your information:

Tracking Technologies and Advertising: You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent.

Promotional Offers from the Company: If you do not wish to have your email address/contact information used by the Company to promote our own or third parties' products or services, you can opt-out by checking the relevant box located on the form on which we collect your data.

6. ACCESSING AND CORRECTING YOUR INFORMATION

You can review and change your personal information by logging into the platform and visiting your account profile page. You may also send us an email at support@yardsmith.ae to request access to, correct, or delete any personal information that you have provided to us. Please note that we may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

7. DATA SECURITY

We have implemented measures designed to secure your personal information from accidental loss and from unauthorised access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Any payment transactions and other sensitive data will be encrypted using SSL technology.

8. DATA BREACH PROCEDURES

In the event of a data breach that affects your Personal Data, we will act promptly to mitigate the impact of the breach and notify any affected users. Notifications will occur in compliance with applicable law.

8. DATA BREACH PROCEDURES

9. DATA RETENTION

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

10. CHILDREN UNDER THE AGE OF 18

Our platform is not intended for children under 18 years of age. No one under age 18 may provide any information to or on the platform. We do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any information on this platform or through any of its features, register on the platform, or provide any information about yourself to us, including your name, address, telephone number, or email address. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at support@yardsmith.ae.

11. CHANGES TO OUR PRIVACY POLICY

It is our policy to post any changes we make to our privacy policy on this page with a notice that the privacy policy has been updated on the platform home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our platform and this privacy policy to check for any changes.

12. YOUR LEGAL RIGHTS

Under certain circumstances, you have rights under data protection laws in relation to your personal data. You have the right to:

Request access to your personal data.
Request correction of your personal data.
Request erasure of your personal data.
Object to processing of your personal data.
Request restriction of processing your personal data.
Request transfer of your personal data.
Right to withdraw consent.

If you wish to exercise any of the rights set out above, please contact us at

support@yardsmith.ae.

13. CONTACT US

If you have any questions about this Privacy Policy, please contact us:

By email: support@yardsmith.ae.

Through the contact us form on our platform